FAQs

1. What is STREET82?
STREET82 is a Sri Lankan fashion brand offering premium-quality casual wear designed for everyday comfort and style, from oversized tees to joggers and accessories.

2. How can I place an order?
You can place an order directly through our website or by chatting with our customer support team, they’ll guide you through the entire process smoothly.

3. Do you offer Cash on Delivery (COD)?
Yes, we do! You can pay once your order is delivered to your doorstep.

4. How long will delivery take?
Orders are typically delivered within 2–4 working days, depending on your location.
Same-day delivery is also available for selected areas. Please contact our customer support for details.

5. Can I cancel or edit my order after placing it?
Orders can be modified or cancelled within a short window before dispatch. Please contact our support team as soon as possible.

6. How can I track my order?
Once your order is shipped, you’ll receive a confirmation message or email with tracking details. You can also contact our support team for real-time updates.

7. Can I exchange or return an item?
Yes, exchanges are accepted within 14 days of delivery for unused items with tags attached. Contact our support team to start the process.

8. What should I do if I receive the wrong or damaged item?
We’re truly sorry for the inconvenience! Please reach out to our customer support with your order details, and we’ll arrange a replacement right away.

9. What if the size I ordered doesn’t fit?
No worries! We offer you Hassle-Free Return & Exchanges with delivery. Simply reach out to our support team to get it sorted quickly.

10. Do you have physical stores?
Yes! You can visit our STREET82 Flagship Store at Havelock City Mall, Level 02, No. 05, for an in-person shopping experience.